Terms & Conditions
RETURNS/CANCELLATIONS AND SHIPPING TERMS OF AGREEMENT
APPLICABLE TO ALL PRE-ORDER/IN STOCK COMICS AND CGC ITEMS.
ALL SALES ARE FINAL
DISCLAIMER: No refunds or exchanges on pre-order or in stock items. We do our best to provide you with the best copies available. However, due to the nature of the comic book medium, SOME BOOKS MAY HAVE MINOR IMPERFECTIONS DUE TO THE PRINTING PROCESS.
**Printer defects are not considered damaged.
In the case of damaged items/errors due to shipping, please contact us at firstname.lastname@example.org within 48 hours of receiving your shipment.
Our 9.8 CGC offering is a guarantee. In the event we are unable to fulfill your order, a full CREDIT for the entire purchase amount will be issued and you will still receive the lower grade product. No refunds will be given.
Items will be shipped within 5-10 business days after arriving at our facility. Once shipped please allow up to 8 business days for arrival. Orders will begin to ship when the last item in your order has arrived at our facility. There maybe unforeseen delays due to the post office and other factors. All delivery times are estimates and we do our best to meet these. There are many moving facets in this industry and some have more delays than others. We do appreciate your patience during this time. Supplies and delivery method delays may need to be adjusted.
All images of products are examples actual products may differ. All signature/remarked items may vary in size, color and placement. Infinity Signatures include any placement of three or more colors on a single signature. The images shown are meant to portray examples of actual products. All signatures including Infinity Signatures are Artist choice on color variation and placement.
Collection of your Personal Information
In order to better provide you with products and services offered, Clayton Crain Illustrator may collect personally identifiable information, such as your:
- First and Last Name - Mailing Address
- E-mail Address
- Phone Number
If you purchase Clayton Crain Illustrator's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Clayton Crain Illustrator collects and uses your personal information to operate and deliver the services you have requested.
Clayton Crain Illustrator may also use your personally identifiable information to inform you of other products or services available from Clayton Crain Illustrator and its affiliates.
Sharing Information with Third Parties
Clayton Crain Illustrator does not sell, rent or lease its customer lists to third parties.
Clayton Crain Illustrator may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Clayton Crain Illustrator, and they are required to maintain the confidentiality of your information.
Clayton Crain Illustrator may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Clayton Crain Illustrator or the site; (b) protect and defend the rights or property of Clayton Crain Illustrator; and/or (c) act under exigent circumstances to protect the personal safety of users of Clayton Crain Illustrator, or the public.
Tracking User Behavior
Clayton Crain Illustrator may keep track of the websites and pages our users visit within Clayton Crain Illustrator, in order to determine what Clayton Crain Illustrator services are the most popular. This data is used to deliver customized content and advertising within Clayton Crain Illustrator to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Clayton Crain Illustrator. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Clayton Crain Illustrator website.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
Delete your personal information from our records; and
Direct any service providers to delete your personal information from their records. Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
Debug to identify and repair errors that impair existing intended functionality;
Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
Comply with the California Electronic Communications Privacy Act;
Engage in public or peer-reviewed scientific, historical, or statistical research in thepublic interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
Comply with an existing legal obligation; or
Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
Clayton Crain Illustrator does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
From time to time, Clayton Crain Illustrator may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Clayton Crain Illustrator or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Clayton Crain Illustrator, you may opt out of such communications by Opt Out with Omnisend.
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Changes to this Statement
Clayton Crain Illustrator welcomes your questions or comments regarding this Statement of Privacy. If you believe that Clayton Crain Illustrator has not adhered to this Statement, please contact Clayton Crain Illustrator at: Orders@claytoncrain.com
Effective as of February 18, 2021